Returns

Return Window: 5 Days from Delivery

• The item must be unused, unworn, and in the same condition that you received it.
• It must be in the original packaging with all tags attached.
• Proof of purchase (order number or receipt) is required.

To start a return, please contact us at help@fableora.com with your order number and reason for the return. Once your return is approved, we'll provide you with return instructions.

Return Shipping Charges

If the product is defective, damaged, or you received the wrong item, Fableora will cover the return shipping cost.
For all other approved returns, the customer is responsible for return shipping charges.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with clear photos/videos at help@fableora.com.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to the return policy.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds are initiated within 2–3 business days. Depending on your payment provider, it may take additional time for the amount to reflect in your account.

• 
  Refunds are issued to the original payment method used for the order.
  For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or another mutually agreed method after verification.
  
• 
  If the item is not in its original condition (damaged, missing parts, or signs of use), only a partial refund may be granted.
  

If you haven’t received your refund after 3 business days, please check with your bank or credit card provider first. If issues persist, contact us at help@fableora.com.

Exchanges

We offer exchanges within 5 days of delivery for eligible products.

To be eligible for an exchange:
• The item must be unused, unworn, and in the same condition as you received it.
• It must be returned in its original packaging with all tags attached.
• Proof of purchase (order number or receipt) is required.

To request an exchange, please contact us at help@fableora.com with your order number, the reason for the exchange, and the product you would like in exchange. Once your exchange request is approved, we will provide further instructions.

Note: Exchange shipping charges may apply unless the product received is defective, damaged, or incorrect.

Non-Returnable Items

Some items are final sale and not eligible for return or refund, including:

• Gift cards
• Items marked as "Clearance" or "Final Sale"
• Custom or personalized products

Questions?

For any questions regarding returns, refunds, or exchanges, please contact us at

help@fableora.com 

Phone : +919259775175

We're happy to assist you.

Yes , Comfort is a core part of our design philosophy. Fableora sandals/heels are lightweight , flexible , and cushioned. Designed to support your feet through long hours of walking or standing

To keep your Fableora sandals looking their best:

• Wipe gently with a soft, dry or slightly damp cloth
• Avoid soaking or machine washing
• Store in a cool, dry place away from direct sunlight

We strive to display product colors as accurately as possible. However , slight variations may occur due to lighting or screen settings.

Yes , we offer Cash On Delivery (COD).